Funeral Industry: More Information For Funeral Arrangements

Added August 27, 2005 by ThinkGlink.com Staff

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Summary: Most states have licensing boards that regulate the funeral industry, where you can get additional help for making funeral arrangements. There are also several professional groups associated with the funeral industry who can help you make funeral arrangements. Some of the funeral industry's largest groups include the National Funeral Directors Assocation and the National Funeral Directors and Morticians Association.

Q. Where can I get more information on the funeral industry?

A. Most states have a licensing board that regulates the funeral industry. You may contact the board in your state for information or help.

If you want additional information about making funeral arrangements and the options available, you may want to contact interested business, professional and consumer groups. Some of the biggest are:

AARP Fulfillment 601 E Street, NW Washington, DC 20049 1-800-424-3410 www.aarp.org AARP is a nonprofit, nonpartisan organization dedicated to helping older Americans achieve lives of independence, dignity and purpose. Its publications, Funeral Goods and Services and Pre-Paying for Your Funeral, are available free by writing to the above address. This and other funeral-related information is posted on the AARP website.

Council of Better Business Bureaus, Inc. 4200 Wilson Blvd., Suite 800 Arlington, VA 22203-1838 http://www.bbb.org Better Business Bureaus are private, nonprofit organizations that promote ethical business standards and voluntary self-regulation of business practices. The BBB's website offers information about pre-need funeral planning.

Funeral Consumers Alliance PO Box 10 Hinesburg, VT 05461 1-800-458-5563 www.funerals.org FCA, a nonprofit, educational organization that supports increased funeral consumer protection, is affiliated with the Funeral and Memorial Society of America (FAMSA).

Cremation Association of North America 401 North Michigan Avenue Chicago, IL 60611 (312) 321-6806 www.cremationassociation.org CANA is an association of crematories, cemeteries and funeral homes that offer cremation.

International Cemetery and Funeral Association 1895 Preston White Drive, Suite 220 Reston, VA 20191 1-800-645-7700 www.icfa.org ICFA is a nonprofit association of cemeteries, funeral homes, crematories and monument retailers that offers informal mediation of consumer complaints through its Cemetery Consumer Service Council. Its website provides information and advice under "Consumer Resources."

International Order of the Golden Rule 13523 Lakefront Drive St. Louis, MO 63045 1-800-637-8030 www.ogr.org OGR is an international association of about 1,300 independent funeral homes.

Jewish Funeral Directors of America Seaport Landing 150 Lynnway, Suite 506 Lynn, MA 01902 (781) 477-9300 www.jfda.org JFDA is an international association of funeral homes serving the Jewish community.

National Funeral Directors Association 13625 Bishop's Drive Brookfield, WI 53005 1-800-228-6332 www.nfda.org/resources NFDA is the largest educational and professional association of funeral directors.

National Funeral Directors and Morticians Association 3951 Snapfinger Parkway, Suite 570 Decatur, GA 30035 1-800-434-0958 www.nfdma.com NFDMA is a national association primarily of African-American funeral providers.

National Selected Morticians 5 Revere Drive, Suite 340 Northbrook, IL 60062-8009 1-800-323-4219 www.nsm.org NSM is a national association of funeral firms that have agreed to comply with its Code of Good Funeral Practice. Consumers may request a variety of publications through NSM's affiliate, the Consumer Information Bureau, Inc.

Funeral Service Consumer Assistance Program PO Box 486 Elm Grove, WI 53122-0486 1-800-662-7666 FSCAP is a nonprofit consumer service designed to help people understand funeral service and related topics and to help them resolve funeral service concerns. FSCAP service representatives and an intervener assist consumers in identifying needs, addressing complaints and resolving problems. Free brochures on funeral related topics are available.

Funeral Service Educational Foundation 13625 Bishop's Drive Brookfield, WI 5300 1-877-402-5900 FSEF is a nonprofit foundation dedicated to advancing professionalism in funeral service and to enhancing public knowledge and understanding through education and research.

Aug. 27, 2005.

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