Consumer Advice

Get consumer advice on product purchases, financial planning, recalls, scams, fraud and more. Take a look at our articles, blog posts, Q&As, videos and radio shows for consumer advice on a wide variety of topics.

Short Sale Process Is Hell For Many

Sellers trying short sell their homes find that lenders the biggest obstacle to closing the deals. Filing a consumer complaint may help. Q: I am having a horrible time dealing with my mortgage lender (one of the big five that …

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Help With Refinancing Underwater Mortgage

When a lender fails to respond to your requests to refinance an underwater mortgage, you might have to file a complaint with the OCC. Q: We purchased the home in year 2006. We only put down 5 percent and have …

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Complaint Against Banks And Foreclosure Reviews

You may want to file a complaint with the OCC if your bank has wronged you, but you may also be entitled to a foreclosure review. We received yet another email from a woman who has been trying to keep her house …

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Abandoned Camper Up For Grabs

Abandoned camper claimed by mom may be up for grabs. Q: I live in Alberta Canada. On August 11, 2011 my son and his girlfriend unloaded a camper (hers) in my yard. They didn’t ask but he is my son. They have …

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Feeling Stressed About The Economy? You’re Not Alone

We’re stressed, relatively pessimistic, and unsure about where the economy going into a Presidential election year. Those are the unsurprising findings from the CredAbility Q2 Consumer Distress Index this week. The latest data reflects an average score of 69.20 on …

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Protect Against Mortgage Loan Consolidation Scam

Q: I’m confused about something. I received a notice in the mail recently that my mortgage loan with a big box lender was being modified. Now, I have two mortgages and neither is with that big box lender. But, I …

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Insurance Coverage For Lightning Strikes: Are You Prepared?

I learned two interesting things this past weekend. The first is that lightning can strike at any time and it can hit close to home. The second that you need to make sure your insurance policies are up to date …

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Locksmith Scams: How To Avoid Locksmith Scams

Recently two random events occurred that led to an interesting discovery. The local phone directory company distributed their newest version of their big thick books that I rarely ever use or even think of. At around the same time, I …

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Should You Sell Or Rent Your House?

Q: I have been unemployed for about 6 months and have just secured a job in another city. I will reach retirement age in about 6 or 7 years. I will most likely not retire in the new city I …

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When To Report A Lawyer To The Bar Association

Q: The lawyers my boss hired got together with a defense lawyer and started making “concessions” with each other on the cases they were working. To me, that is throwing the case for their own benefit and charging the clients …

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