Consumer Complaint

Protect your rights as a consumer. There are many laws and regulations on the books to address a consumer complaint and protect you from fraud or scams. Learn more about how to file a consumer complaint and safeguard yourself.

Short Sale Process Is Hell For Many

Sellers trying short sell their homes find that lenders the biggest obstacle to closing the deals. Filing a consumer complaint may help. Q: I am having a horrible time dealing with my mortgage lender (one of the big five that …

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Help With Refinancing Underwater Mortgage

When a lender fails to respond to your requests to refinance an underwater mortgage, you might have to file a complaint with the OCC. Q: We purchased the home in year 2006. We only put down 5 percent and have …

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Complaint Against Banks And Foreclosure Reviews

You may want to file a complaint with the OCC if your bank has wronged you, but you may also be entitled to a foreclosure review. We received yet another email from a woman who has been trying to keep her house …

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Feeling Stressed About The Economy? You’re Not Alone

We’re stressed, relatively pessimistic, and unsure about where the economy going into a Presidential election year. Those are the unsurprising findings from the CredAbility Q2 Consumer Distress Index this week. The latest data reflects an average score of 69.20 on …

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Protect Against Mortgage Loan Consolidation Scam

Q: I’m confused about something. I received a notice in the mail recently that my mortgage loan with a big box lender was being modified. Now, I have two mortgages and neither is with that big box lender. But, I …

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Locksmith Scams: How To Avoid Locksmith Scams

Recently two random events occurred that led to an interesting discovery. The local phone directory company distributed their newest version of their big thick books that I rarely ever use or even think of. At around the same time, I …

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When To Report A Lawyer To The Bar Association

Q: The lawyers my boss hired got together with a defense lawyer and started making “concessions” with each other on the cases they were working. To me, that is throwing the case for their own benefit and charging the clients …

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Trouble Getting Credit Score With Credit Report

A consumer has had trouble receiving their credit score along with their free credit report at annualcreditreport.com. If you’ve had trouble getting your annual free credit report or credit score, you’ll need to contact the site manager directly.

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Home Buyer: Request Real Estate Agent’s Commission Share In Writing

If you’re buying a home and your real estate agent promises you a share of the commission when you close, be sure to get that agreement in writing. If home buyer doesn’t get the promise of a share of a real estate agent’s commission in writing, and the real estate agent doesn’t follow through, there’s not much the home buyer can do, even though it might be considered fraud. The home buyer can file a complaint with the agent’s firm and with the state’s Attorney General’s Office. if the real estate agent doesn’t follow through on the promise of giving the home buyer a share of the commission.

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Reporting Problems With Online Auctions

If you have problems with an online auction transaction, you have several options for resolving them. First contact the auction site directly. If that is not successful, then you should contact the BBB or FTC commission to file a complaint about the auction site.

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