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    Three Essential Lessons for Entrepreneurs

Three Essential Lessons for Entrepreneurs

By Ilyce Glink| 2018-03-01T12:59:13-06:00 October 30th, 2014|

Owning a startup isn’t all it’s cracked up to be—especially at the beginning. In fact, many people have to take a few stabs at it before they get to something that works. John Kobs, CEO and cofounder of Apartment List, the fastest growing apartment-search engine in the U.S., cleaned out his personal bank account to [...]

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    Five Steps For Handling Customer Complaints

Five Steps For Handling Customer Complaints

By Guest| 2018-06-07T12:04:18-05:00 May 20th, 2013|

Word-of-mouth and customer referrals are an integral part of most small business marketing strategies, and it’s possible that just a few bad reviews can make or break a business. As an entrepreneur and a yoga practitioner, I’ve discovered that yoga has much to teach us about serving customers well and addressing customer complaints satisfactorily. Like yoga, [...]

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